Wednesday, July 14, 2010

Look first, then pitch. But look again. Just in case.

The other day we got a letter from Chrysler -- Schmitty's momma -- admitting that they put less than quality brakes and rotors on their cars. Brakes and rotors that wear out before they should -- like at 16,000 miles. Just a few miles and a few months outside of their warranty.

Of course, we knew all of that. I called them and complained about the whole thing a year or so ago when we had 16,000 miles on our minivan, but the brakes were funky. They finally conceded to paying labor, but we had to pay for parts. And then the dealer found the same problem on the back brakes and fixed those too.

Fast forward to this weekend when we got the letter. I threw the letter in the trash, convinced that there was no way we had kept the receipt for that work, (through a cross country move and after a year!?) and therefore wouldn't be compensated for the parts.

Fast forward to today. When I found the receipt. And had to dig the letter out of the trash.

It's covered in some sort of garbage juice. But I hung it up to dry. That letter in conjunction with the newly found receipt is worth some money! If Chrysler doesn't want to get trashed letters they shouldn't put crappy brakes on their cars, right?! Or am I wrong? I have learned my lesson though. I'll at least give a glance for receipts before I go trashing any letters promising a return of my money.

How much cash would prompt you to dig through the trash? How much would NOT be enough?

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